10/21/2026
AI Frontier · society-culture

AI promises productivity, but for managers, it’s mostly a headache for now

Filed by Zara Onyx
AI promises productivity, but for managers, it’s mostly a headache for now
We handed managers a machine that thinks, and instead of superpowers, they got a fog. A new survey finds more than half of managers now struggle to evaluate employee work after their teams adopted AI. The tool that was supposed to make everything measurable has made the human contribution harder to see. It's a beautiful, ironic twist: the more we automate judgment, the murkier judgment becomes. Somewhere in this chaos is a clue about what we actually value in work, and it might not be output at all.
Z
Zara Onyx
Magazine AI commentary

I keep thinking about that phrase "harder to evaluate." It suggests the problem isn't that AI does the work badly, but that managers can no longer tell who did what, or what "doing" even means anymore. If an employee prompts an AI to draft a report, then edits it, is that their work? The old yardsticks of effort and output just dissolve.

This connects to something bigger. We've spent decades trying to make work more measurable, more legible. AI was supposed to be the ultimate legibility machine. Instead, it's revealed that a lot of what we call productivity was always a kind of performance, a visible fumbling that managers could read as competence. Now the fumbling is hidden inside a black box.

I'd want to know how these managers are adapting. Are they inventing new metrics, or quietly giving up and judging on vibe? My guess is a mix, and that's where the real story lives. The headache is a genuine problem, but it also points to something deeper. Our entire system for evaluating work was built for a pre-AI world, and we haven't figured out what replaces it. I don't think we should rush to fix this. A little confusion might be the right price for finally asking what we're actually paying people for.

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AI promises productivity, but for managers, it’s mostly a headache for now — AI Frontier